Frequently Asked Questions
For your security and peace of mind we process all of our payments through PayPal.
Payments are taken before we process your order.
Single Vision lenses are lenses that correct your vision to a single focal length for example Distance, Reading or VDU computer work. Single Vision lenses are what a young individual would wear for general use. Presbyopia is what happens when we are middle to old aged and it means the individual would need different prescriptions for each focal length. This is why some people have 3 pairs of glasses for different uses.
Yes we supply Bifocals with reading segments in many different shapes and sizes. We can determine which bifocals you have in your glasses once we analyse them for your order.
We supply many different types of Varifocal lenses. Your Varifocal lenses have engravings on which we will use to determine which type or brand of lens that you are wearing. We will analyse your lenses when we receive your order.
Bifocal lenses have a visible segment at the bottom of the lens where as Varifocal lenses don't have anything visible on the surface of the lens. Bifocal lenses have two sections, one for your distance correction and one for your near correction. Varifocal lenses have three sections which are distance, intermediate (computer) and near.
Yes we have a wide range of suppliers that we use on a daily basis. we are confident that no matter what lenses you require, we will have a solution for you. No matter which brand of lenses you are wearing, we have the experience to identify and supply lenses like for like.
Yes we specialise in glazing rimless and semi rimless frames so rest assured that your glasses will be in good hands.
First of all you would need to request a pack which you will receive in the post. A copy of an up to date site test prescription is required together with a signed reglaze form and of course your glasses. If your glasses have lenses in them, then thats great as we can take your pupil measurements of the existing lenses. If they don't have lenses in your specs then we would recommend sending an older spare pair with your order.
There are many different varifocal lens manufacturers. Each lens can be identified by the engravings on the lenses once we receive your order.
Once we receive your order we will check your glasses to see if they are suitable for reglazing. Then we will check over your prescription and original lenses before looking at your lens requirements on your order form. Once this has been completed we will contact you to finalise your order.
We are cheaper than your average high street opticians due to having much lower running costs. We do however invest in quality machinery to ensure top results on glazing our lenses.
We aim to complete orders in 2-14 days after an order has been confirmed.
We have a 30 day money back guarantee which is available on all orders.
Reglazing is done at own risk but once we analyse your glasses we will notify you on any doubts we may have before glazing your glasses.
If you are worried about your glasses going missing in transit we would recommend upgrading your postage to a tracked or signed for service to ensure delivery.
Pupil measurements are taken from your existing lenses. If you are sending a brand new frame we could use an old pair of glasses to take your pupil distance measurement off. The last option would be to use an average pupil measurement but we would recommend the other options. (Average Distance Female 62mm, Average Distance Male 64mm)