Frequently Asked Questions
Reglazing your glasses is easy and much cheaper than buying new frames. Click Reglaze Now to learn more.
If you use our secure checkout online, we will take payment before we receive your glasses.
Single Vision lenses are lenses that correct your vision to a single focal length for example Distance, Reading or VDU computer work. You can read all about Single Vision Lenses HERE.
Yes we supply Bifocals with reading segments in many different shapes and sizes. We can determine which bifocals you have in your glasses once we analyse them for your order.
You can read more about our Bifocal Lenses HERE.
We supply many different types of Varifocal lenses. Your Varifocal lenses have engravings on which we will use to determine which type or brand of lens that you are wearing. We will analyse your lenses when we receive your order.
You can read more about Varifocal lenses and the types we offer HERE.
Bifocal lenses have a visible segment at the bottom of the lens where as Varifocal lenses don't have anything visible on the surface of the lens. Bifocal lenses have two sections, one for your distance correction and one for your near correction. Varifocal lenses have three sections which are distance, intermediate (computer) and near.
Yes we have a wide range of suppliers that we use on a daily basis. we are confident that no matter what lenses you require, we will have a solution for you. No matter which brand of lenses you are wearing, we have the experience to identify and supply lenses like for like.
Yes we specialise in glazing rimless and semi rimless frames, so rest assured that your glasses will be in good hands.
A copy of an up to date sight test prescription is required and can be uploaded at checkout or emailed to us after placing your order.
If your glasses have lenses in them, then that's great as we can take your pupil measurements of the existing lenses. If they don't have lenses in your specs then we would recommend sending a picture of you wearing your current frames so that we can measure your PD.
There are many different varifocal lens manufacturers. Each lens can be identified by the engravings on the lenses once we receive your order.
Once we receive your order we will check your glasses to see if they are suitable for reglazing. Then we will check over your prescription and original lenses before looking at your lens requirements on your order form. Once this has been completed we will contact you to finalise your order.
You can find out more about our Reglazing Process HERE.
We are cheaper than your average high street opticians due to having much lower running costs. We do however invest in quality machinery to ensure top results on glazing our lenses.
We aim to complete orders in 2-14 days after an order has been confirmed.
We have a 30 day money back guarantee which is available on all orders.
Unfortunately we don't accept any NHS vouchers at this time, although we aim to set this up in the future.
Reglazing is done at your own risk but once we analyse your glasses we will notify you on any doubts we may have before glazing your glasses.
If you are worried about your glasses going missing, we would recommend upgrading your postage to a tracked or signed for service. You can also opt for us to handle the postage both ways if you are looking for peace of mind.
Pupil measurements are taken from your existing lenses. If you are sending a brand new frame we could use an old pair of glasses to take your pupil distance measurement off. The last option would be to use an average pupil measurement but we would recommend the other options. (Average Distance Female 63mm, Average Distance Male 64mm).